Overview
Your people are operating at a fraction of what they’re capable of — not because they’re limited, but because no one has built the capacity to stretch them safely. This framework reveals how to expand what your team can carry without breaking them, and introduces the seven words that unlock ownership faster than any incentive plan. Most leaders accidentally cap their team’s growth by solving problems that should have been handed back. Learn to build capacity on purpose, and you create an organization that grows people instead of consuming them.