Chapter 8

LPGE:CAT

The equation that ends the people-cost argument with your CFO.

Overview

LPGE:CAT stands for Labor Productivity Gap Equation: Cost of Avoidable Turnover. It is the financial model that translates the human cost of turnover into the language of the C-suite. For a mid-level behavioral health role, a single avoidable departure at Year 1 costs between $320K and $540K when recruitment, training, productivity loss, client disruption, and culture damage are fully accounted for. LPGE:CAT makes the investment in retention obvious.

Deployment Steps

  1. 01

    Identify your three most expensive role categories by replacement cost.

  2. 02

    Run the LPGE:CAT calculation for each: (Recruitment Cost) + (Training Cost) + (Productivity Loss × Ramp Time) + (Client Impact Estimate) + (Culture Damage Coefficient).

  3. 03

    Present the total to your CFO — not as a people argument, but as a capital allocation argument.

  4. 04

    Calculate your current annual LPGE:CAT exposure based on actual turnover in the last 12 months.

  5. 05

    Use the number to build the business case for a retention investment that is a fraction of the exposure.

From the Book

This framework is part of Compassion in Action by Alpha Muluh.

Get the full system →

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