Overview
Multitasking is the most expensive habit in your organization, and almost everyone is rewarded for it. Every time your team switches context, they pay a tax in focus, quality, and time — and across an organization, that tax runs into real money every single day. This framework exposes the true cost of the always-on, do-everything culture most leaders unknowingly reward, and shows you how to build the focused, deep-work conditions that protect both your margins and your people’s sanity. What looks like productivity is often the very thing slowing you down.